Character Database audit?

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Cerulean Jax

Adept
Heya, i'd sent an email to Logistics about a month ago, maybe a little less, detailing every event and gameday i can remember attending, but i haven't heard back as to whether it was recieved or was at all helpful.

Can anyone tell me what the progress is on this?
 
Keep in mind that, while a player-made list may be helpful, it is not always the most accurate. Not everyone has a rusted shut bear trap of a mind like I do and so there's documentation that needs to be compared against. I'm sure it *is* helpful, especially for going back and noting dates database-wide, just not 100% so.

Also, not every email may necessarily get a reply. If you're spending build and want to double check that things are getting added correctly, you can always ask for a copy of your character card.

As ever and always, I highly recommend you hang on to your old character cards, at least for the last three events/gamedays that you've attended. This not only gives you something to compare to, it also saves you a bunch of trouble if something should happen to the database, which *has* happened in the past. (At one point forever and a day ago I had to do a rebuild of four months back from a crash.)

The only things you're supposed to turn in at the end of an event are life (either from the card or a spell tag with your name on it)/resurrection/regenerate tags and teacher cards.

Also keep in mind, I'm not doing the logistics (much to the dismay of some, I'm sure.) I'm just commenting from my past experience at the job.
 
Also, not every email may necessarily get a reply.


Really, why not? A long involved detailed summation of everything being done with time stamps and names attatched would be silly, but clicking the reply button and typing in "Acknowledged. We're on it!" and clicking send adds, what, eight seconds per email that is being processed? That eight seconds keeps people from sitting at home and checking their inboxes for days on end wondering "Is anything going on? Did I missend it? Did it end up in my spam folder?" Doesn't seem that outlandish a thing to do/expect from a customer service/common courtesy standpoint really.
 
Quite honestly, replying to every email received is a bit outlandish. Because then, if we reply to everything, then we expect another reply back. Then you get emails back and forth of "Thanks" "No problem, thanks" "Anytime, thanks for the reply" and on and on and on.

And for other odds and ends of information:

-There is no spam filter.
-I check the address at least twice a day.
-I know what info has/hasn't been put in, the audit is more to make sure everything's labled and not double-entried.
-No, you don't have to send emails breaking down everything you/your character has done in the past X Amount of time.

And really, if you have questions or concerns about logistics, the boards really are the worst place to try to get a response. This is because its creating another non-linked area of communication. You can't realistically ask what your build total is on the boards and expect a reply there because it invites the breaking of rules.

If you have questions, concerns or anything else, e-mail really is the best place to get it taken care of. But please, don't send anything that isn't necessary. There's enough email coming in to try to sort through already.
 
And, also, sending an email "got it, working on it," doesn't necessarily stop the original sender from sending an email back in another two days or so asking the same thing over again. And yes, that has been a problem before.
 
I guess it's a matter of which is worse, having some extra annoying emails in your box or having a player base that believes there is incompetence happening in their chapter's staff cause they never know whether or not they are actually getting their questions/problems adressed. I'm not saying this as a snide shot at anyone, I'm pointing this out because these are the things I'm hearing from quite a few of my fellow players, and as a long time friend of the chapter it greatly concerns me. And yes, I have brought these things up with staff members in personal communications, but I just wanted to make counterpoints to what it sounds like policy is and make sure people are considering how others might view these policies you're following. All in an effort to help the team, a lot of whom I call friend. So, there. An opinion voiced, nothing more.
 
Y'all don't know how good you have it- you should be thankful that the intertubes allow you to email the info at all. :p

Back in my day the only way to get your character info updated between events was to go to the Logistics guy's house on Wednesdays. If you couldn't make it (or at least call him) then you had to do it on site at the following event.
 
LOl!! well, i didn't mean to stir anything up, i was only asking because i was curious :) i'm sorry if it upset anyone, that was not my intention. I refrained from putting anything more personal down because i feel those things should only be addressed to the staff directly, not by way of a forum. But since i didn't have a response from the email, and it's something that happens frequently, i saw my only other option as getting on here and asking. And to be perfectly honest, this post has had what, 6 replies to it, within the space of 1 day? Not a bad way to get hold of someone at all, in my opinion, if email takes a month or longer. but that's just my own humble opinion. At any rate, thank you for the response, i'll try to be patient, and i'll address my other issues and concerns by way of an email to logistics or plot/staff.

Shikar al'Basteua;18830 said:
Y'all don't know how good you have it- you should be thankful that the intertubes allow you to email the info at all. :p

Back in my day the only way to get your character info updated between events was to go to the Logistics guy's house on Wednesdays. If you couldn't make it (or at least call him) then you had to do it on site at the following event.
Click to expand...
 
Feel the love?

Jeff has it right... a little effort here and there never hurt anyone. Leaving your customers/friends/associates in the dark about whether or not you got their email is just bad policy.
 
Ok, how about this? There's pretty much not anyone else TO do logistics at this point. There's a lot of crap that Brad has to straighten out at the moment. How about not driving the only person still willing to do it away from the job?
 
Brad was not the only person willing to do it...

That said, I would like to point out that he is very busy, and does check the emails daily.
 
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