Conversion Change & Dragon Stamp Items

So, a not-insignificant number of folks purchased 1 year items using Dragon Stamps planning to convert them under the old conversion rules.

We asked questions about the preserves, we asked questions about whether DS item purchases should be put on hold, we kept everything above board because we didn't want to be exploiting things. Each step of the way we received the go-ahead from the powers that be, and had no indication a discussion about it was even happening.

If we are not satisfied with how this item conversion affects things, may we request and receive a refund of Dragon Stamps for these items?
 
Bump as deadline is approaching, and there has been no answer.
 
Self Edit: removed.
 
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What is the email address to contact about this? We were doing conversions yesterday, I haven't seen this post yet, and we ran into this problem for a few players.
 
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