HQ Lodging Policy Discussion

Why does it cost extra money to reserve the rooms off the tavern? If no one reserves these can they be used on a first come first serve basis like the rest of the common area if you have a group? Just curious here. ;)
 
Re: HQ Lodging Policy

We are trying to accomodate our entire player base. We have had several people ask about reserving the private rooms and have volunteered to pay extra. The reason for the extra cost to reserve them is that they are private, insulated, have electricity and are close to the showers/tavern/toilets. Unreserved rooms are subject to the same "first come, first served" policy that the Common Room is.

If no one wants to pay extra to reserve a private room, then that's fine. But you run the risk of not getting one. If someone does want to pay extra, then they are assured that they will get the room.

--- Eric Stehle
 
Re: HQ Lodging Policy

Are the rooms named or anything? I ask because it will tough for people to figure out which ones are reserved and which rooms are first come, first serve.

Plus most B&Bs name their rooms so it would be cool if our tavern did as well.
 
Re: HQ Lodging Policy

The privet rooms are the only sleeping areas on site with electricity, so I have to ask: What about someone with medical needs? I am not such a person, as my tent is usualy out in the feild, but I know some people who would try to make the trip, but without access to electricty for their sleeping stuff (respirators) they CAN'T play. This isn't an issue of comfort, its a medical nessesity for sleep.

So my question is, what about people with medical needs? They have to pay an additional $40.00 becasue of their health?
--bill
 
Re: HQ Lodging Policy

dreadpiratebill said:
The privet rooms are the only sleeping areas on site with electricity, so I have to ask: What about someone with medical needs? I am not such a person, as my tent is usualy out in the feild, but I know some people who would try to make the trip, but without access to electricty for their sleeping stuff (respirators) they CAN'T play. This isn't an issue of comfort, its a medical nessesity for sleep.

So my question is, what about people with medical needs? They have to pay an additional $40.00 becasue of their health?
--bill

Well, I suppose we could tear down the rooms so that everyone is the same. That would solve that problem, right?
 
Re: HQ Lodging Policy

No, I was never sugesting such a thing, nor do I think thats a resonable way to look at it. I was looking for a serious way to deal with the real world need for electricity for medical supplies as weighed against the limited avalibility. I was also stating a personal opinion that people with medical needs should not have to be charged extra to enjoy the game we all love, or if they must, be at least given priority. A constructive idea might be keep a room open for the medical needs possibility until a date closer to the event, at which case the next people on the list can have it if no one with a medical need comes to the event.

I never said I had a solution. Thats why I was ASKING.
--bill

Edited for typos
 
Re: HQ Lodging Policy

Fearless Leader said:
Well, I suppose we could tear down the rooms so that everyone is the same. That would solve that problem, right?

wow, what an absolutely, amazingly customer service oriented reply to an honest question.

--Chazz
 
Re: HQ Lodging Policy

Chazz said:
Fearless Leader said:
Well, I suppose we could tear down the rooms so that everyone is the same. That would solve that problem, right?

wow, what an absolutely, amazingly customer service oriented reply to an honest question.

--Chazz

Yeah, that was pretty snotty of me. My apologies. It's been a busy day...

The point though is this: For more than year, we provided nothing and no one complained. Now we're working to bring electricity into the rooms and the cabins and somehow we're being accused of discriminating against people who are in need of electricity for medical reasons... why wasn't this an issue before?

We're a game that requires some camping. Not all the amenities of your home are there. We're working to make it better and I just felt like we were being criticized for doing so. Yes, I overreacted, but I hope you understand why...
 
Re: HQ Lodging Policy

I appologise if I came off as overly ciritical, or condesending, not my intent. The idea was that now that these things are being possible on site, what steps could be taken to give us teh broadest use of that resource where it could open new doors. I played HQ at the first event at FairPlay, and the difference between then and now is night and day. I have the utmost respect for what has been acomplished.

Now that power is possible (and has been for a little bit) it opens the door to players who before would have had to pass for medical reasons. With this bar lifted, I just wished to bring a concern to an alternate need for power other than "I want a comfy room" and to address my personal opinon about charging such a person extra. If need be, then so be it.
--bill
 
Re: HQ Lodging Policy

To answer your question Mike, it was and still is a problem. I can think of 4 people right now that have the medical needs that Bill speaks of and only 1 has played at the new HQ site due to those needs. Bill isn't even on that list. And I am certain that there are more. And I am sure that you meant to say that as soon as the site can provide for these needs you would love to add those players back into your player base.

No one is being critical or complaining. Sometimes, in fact most of the time contrary to popular belief, suggestions are just suggestions and questions are just questions. Thats tough to believe I know, but true.

And don't think you will ever hear anything but grumbling when money is involved. No matter the reason or justification. You do in fact have the option of not replying to it.

We all appreciate the hard work that has gone into Faireplay and the site. We all know and see how far its come and are all itching to see it through all the way. I for one will be attending every event I can manage to get to up there and if given the chance will happily plunk down the extra cash for a private room. So long as I keep seeing it getting better everytime until that one day when the clouds are lifted off of the dream. Thank you everyone that is a part of the Faireplay project.

--Chazz
 
Re: HQ Lodging Policy

Sometime in the middle of June there will be a work weekend where I and some other volunteers will be running electric down to the cabins, it will be a very labor intensive job spanning the entire weekend and we could use all the help we can get, " don't worry about what electrical skills you have, every extra hand helps!!!". We don't have a date yet but Scott and I are hashing out plans and material and I will post the weekend as soon as I am informed. By the end of the summerI hope to have the campsite set up so that people will be able to bring electric heaters with them and have a much more enjoyable fall season! ( As a small preview for what you can expect for the first event, I will be finishing the dimmer lighting in the basement by the first event, so now more mods throughout the night!!!) Looking forward to the new season and hoping to see you ALL there.

-Mike Brenizer
I'zer of the stormblades
 
Re: HQ Lodging Policy

Also... for those who may need electricity for special needs... such as medicine, special foods, etc. The Faireplay staff has been more than accommodating to those who write to them and inquire. If you happen to have special needs I would recommend you just write to Faireplay and let them know your specific issue and see if you can come up with a solution that works well for everyone.

- J
 
Re: HQ Lodging Policy

Mike Brenizer said:
( As a small preview for what you can expect for the first event, I will be finishing the dimmer lighting in the basement by the first event, so now more mods throughout the night!!!) Looking forward to the new season and hoping to see you ALL there.

-Mike Brenizer
I'zer of the stormblades
That’s great I may not sit in the tavern all night if there is at least a tinny bit of light in a mod Wooot YAY. Can't wait for some night time Balls.
 
Re: HQ Lodging Policy

If there are players with specific medical needs who want to attend an event, we will do everything we can to address the needs. The private rooms aren't the only areas that can or will have electricty. There will also be electricity in the Common Room and, worse case, we can run an extension cord wherever power is needed for a medical necessity.

But we can't make accomodations if we don't know about them. So if you have a specific medical condition and you want to PC an event, please contact me and we will make whatever arrangements we can to accomodate you.

I also want to add that in addition to some lighting in the basement for mods, we are also expecting to add some lighting outside. We realize that lighting was an issue last year and we are addressing it as quickly as we can. Also note that the lighting will be on dimmer switches so that we can adjust the lighting accordingly.

We have a lot to do and a long way to go, but we are moving steadily toward achieving our goals for the site. Your support of the game is critical and we are very appreciative of our player base.

Thanks!

--- Eric Stehle
 
Re: HQ Lodging Policy

Awesome, thx for the info. I hear "I would but they don't have power" as an excuse a lot. Now I have something for return fire.
--bill
 
Re: HQ Lodging Policy

Also... the more people who come up for work weekends the faster this stuff will get done. just sayin. :mrgreen:
 
Re: HQ Lodging Policy

As has been said, we can't address people's needs if they don't inquire. Not theoretical inquiries, but actual inquiries to FP staff.

I have heard people say they won't come to HQ games because there are no showers and because there is no electricity. We've had showers since before our first event. We've had electricity, though not as much as we'd like since our first event as well.

There are certainly ways to accomodate people who need to hook up for medical reasons without an additional fee. I believe JP did so at the national event in the common room.

I have a friend in my SCA household who has a sleep condition and needs his machine. He goes to Pennsic every year for a week and there is no electricity at our campsite. He has a rechargeable battery he brings to the aid station every day to charge and brings it back to camp at night.

As for charging more for the rooms, people came to us telling us that they would pay extra to reserve the room. We got four reservations for three rooms in one day after the policy was announced. If FP is to survive as a business and PROVIDE A SERVICE for larpers of several different games, it needs to make money.

Some insight into running the site. Many of us put in 20-40 hour weeks dealing with FP stuff. We get paid a grand total of $0 for doing this. Those doing this work have highly marketable skills and get paid a lot of money normally for their time. We could spend that time doing something else and actually make a ton of money. But we don't. We are constantly working. In fact, I am dealing with site insurance issues as I type this. There is one issue after another to deal with. The truth is, many of us would love to just show up and play the game, like 90% of the player base does. But then there would be no game. Is it such a crime to try and bring a little extra money into the company, that will go directly into improving the site?

We are working to make this site survive and thrive. It would be far easier for us to throw in the towel and liquidate the company. We'd all have a lot more money in our personal pockets if we did that and far more free time to spend with our friends, family and other activities we enjoy.

Look how many companies are going out of business left and right, huge businesses that bring in billions. We bring in barely enough to cover our expenses and put in a few improvements. Peole want an awesome place to play. So do we. But that doesn't come without a price. The owners and a few others are paying that price to make it a reality. Every owner of every chapter is also paying that price. Is it so bad to take in $120 extra a weekend to help defray some of that cost? Over 7 events this year, that probably won't even pay for the increase that's surely coming in our insurance fees.

I'm not saying all this to whine or for people to feel sorry for me or the other owners. This turned into much more of an explanation than I intended. Everyone talks about customer service and being nice to all the players. And there is a lot of truth in that. But there is little if any talk about being nice to the owners, of both FP and the owners of all the chapters, for all they do. What if all the owners just got fed up with all the work and just up and quit? Most people don't seem to worry about that.

Back to the original point, if people who need electricity for a medical reason want to play, contact us and we will do all we can to accomodate them. But we can't do this unless they speak up and contact us.

We all want the same things here, a fun game, a great site. That takes money and it takes work.

Scott
 
Re: HQ Lodging Policy

Aven said:
If you happen to have special needs I would recommend you just write to Faireplay and let them know your specific issue and see if you can come up with a solution that works well for everyone.

- J


I have many special needs.

I will be writing to Scott personally to make him fulfill them.
 
Re: HQ Lodging Policy

Sunnfire said:
Aven said:
If you happen to have special needs I would recommend you just write to Faireplay and let them know your specific issue and see if you can come up with a solution that works well for everyone.

- J


I have many special needs.

I will be writing to Scott personally to make him fulfill them.

I am sure I'll be able to accomodate them. I will be sure my chainsaw, pneumatic nail gun and sledge hammer are on site. The bucket loader is already up there.

Scott
 
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