We decided to go with the anonymous handles because of reactions to moderators in the past. There were some players who insisted that various moderators had it in for them any time they were warned of inappropriate behavior, or were only moderating their posts because they had opposing opinions or the like.
The "faceless set of names" will not be permitted to run amok. As their title Paladin implies, they are to serve the community, and set the example of behavior. That being said, you do have a recourse if you feel you're being treated unfairly. While they are anonymous they are identifiable; each moderator always uses the same handle. If you have a problem with a moderator you can report such to me as Moderator Chair or Christina as Alliance Chair.
The team members who have volunteered for this come from across the Alliance - literally coast to coast and in-between. Most are marshals in at least one chapter. It is our sincere hope that by having some guidance and leadership from the moderators we can help these forums become what they were meant to be - a place where players feel they are a welcome part of the community.